Privacy Policy for Kenbil Pay

Effective Date: 01/09/2021

This Privacy Policy describes how KENILGLOBAL TECH (OPC) PRIVATE LIMITED ("we," "us," or "our") collects, uses, and discloses information in connection with your use of the Kenbil Pay mobile application and website (the "Service").

By accessing or using the Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use the Service.

1. Information We Collect

We collect various types of information to provide and improve our Service.

A. Information You Provide Directly to Us:

  • Registration Information: Your name, email address, mobile number, and a secure password.
  • Identity Verification Information: A copy of government-issued ID (Aadhaar, PAN card), address proof, and a live photo.
  • Financial Information: Bank account details, debit/credit card information (tokenized), and UPI IDs.
  • Transaction Information: Details about your transactions on the Service.
  • Communication: Information you provide when contacting customer support.

B. Information We Collect Automatically:

  • Device Information: Hardware model, OS version, unique device identifiers.
  • Location Information: Precise or approximate location (with your consent).
  • Log Data: IP address, browser type, pages viewed, and visit times.
  • Usage Information: How you interact with the app, features you use.

C. Information We Collect from Third Parties:

  • Public Information: From public databases for identity verification.
  • Credit Information: From credit bureaus (with your consent).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain the Service, including processing transactions.
  • To improve the Service and develop new features.
  • For security and fraud prevention.
  • To communicate with you about your account and service updates.
  • For legal and regulatory compliance.
  • For personalization and to provide relevant offers.

3. How We Share Your Information

We do not sell your personal information. We may share it in the following circumstances:

  • With your explicit consent.
  • With third-party service providers who perform services on our behalf.
  • For legal and regulatory purposes, as required by law or government order.
  • In business transfers, such as a merger or acquisition.

4. Data Security

We implement robust security measures to protect your information, including data encryption, access controls, and regular security audits.

5. Your Rights

You have certain rights regarding your personal information, subject to applicable laws:

  • Access and correct your information.
  • Withdraw consent for certain data processing.
  • Request data portability.
  • Request account and data deletion.

6. Changes to this Privacy Policy

We may update this policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@kenilglobal.com

Address: KENILGLOBAL TECH (OPC) PRIVATE LIMITED, G-9, GROUND FLOOR, GEEJGHAR TOWER, HAWA SADAK, CIVIL LINE, JAIPUR, RAJASTHAN 302006 INDIA